Business Unit: Summary Responsible for defining business intelligence requirements for individual subject areas; develops conceptual data models, design, build, and test sets of reporting and analytic business intelligence programs. Works cross-functionally to collect data and makes actionable recommendations at all levels. Infers trends from a variety of data sources and confidently delivers their interpretation; makes recommendations to executives. Works with moderate guidance in own area of knowledge. Employees at all levels are expected to:- Understand our Operating Principles; make them the guidelines for how you do your job – Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services – Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences – Win as a team – make big things happen by working together and being open to new ideas – Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers – Drive results and growth – Respect and promote inclusion and diversity – Do what’s right for each other, our customers, investors and our communities Core Responsibilities – Plans and executes multiple projects involving all aspects of business intelligence solutions and data, including business intelligence analysis and data exploitation. – Takes business intelligence to the next level to support business decisions and recommend best practices and policy in business intelligence implementation, maintenance, and data quality. – Contributes to a variety of projects related to development, testing, and implementation of new and modified business intelligence systems in an efficient and cost-effective manner. – Leads analysis and recommendations relating to organization’s optimization and testing efforts. – Customizes business intelligence report contents and views using Excel, SQL, SSAS Cube connections, Tableau dashboards, and other tools to meet the requirements of internal business customers. – Works with team and customers to define business requirements, resolve technical issues, and provide training. -Project manages multiple BI projects at a time ensuring the technical team is aligned with the internal customer expectations and project timelines- Works cross-functionally to implement key projects. Interfaces with other departments to leverage data for their respective business needs. – Tracks web site usage using Omniture and other web tracking tools. – Consistent exercise of independent judgment and discretion in matters of significance. – Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. – Other duties and responsibilities as assigned. Education Level – Bachelors Degree or Equivalent Field of Study – Business Years Experience – Generally requires 2-5 years related experience Comcast is an EOE/Veterans/Disabled/LGBT employer
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Scott Smith 