Business Unit: Job Summary:Responsible for promoting and selling Company products and services thatare both current and emerging. Uses a consultative sales approach toensure our customers receive the best value. Must be customer-focusedindividuals, able to communicate effectively and display a professionaland positive demeanor. Works on straight forward tasks using establishedprocedures. Dedicated inside sales role handling calls from customers wanting to set up new service, transferring service from one address to another, and/or adding a new product to their existing service. Inbound Sales Representatives are expected to sell as many lines of business or ancillary products as possible on each call. Inbound Sales Representatives are compensated based on a 30% commission component in addition to their base salary. Commissions for Inbound Sales Representatives, after completing their training period, are uncapped – offering unlimited, performance-based earning potential.Employees at all levels are expect to:- Understand our Operating Principles; make them the guidelines for howyou do your job- Own the customer experience – think and act in ways that put ourcustomers first, give them seamless digital options at every touchpoint,and make them promoters of our products and services- Know your stuff – be enthusiastic learners, users and advocates of ourgame-changing technology, products and services, especially our digitaltools and experiences- Win as a team – make big things happen by working together and beingopen to new ideas- Be an active part of the Net Promoter System – a way of working thatbrings more employee and customer feedback into the company – by joininghuddles, making call backs and helping us elevate opportunities to dobetter for our customers- Drive results and growth- Respect and promote inclusion and diversity- Do what’s right for each other, our customers, investors and ourcommunitiesCore Responsibilities:- Achieves or exceeds sales targets while interacting with new andexisting customers via telephone and selling Company products andservices.- Demonstrates consultative sales techniques by using probing questions,clarifying needs, overcoming objections and providing solutions thatfits the needs of the customer.- Offers assistance to customers for non-sales-related calls to the bestof ability and seeks to transition it to a sale.- Educates customers on the Company products, services, and experienceleveraging job aids and support materials as needed.- Establishes rapport and promotes relationships by providing a uniquepositive experience for each customer through personalizing salesinteraction.- Consistently demonstrates professionalism and integrity with a warmand friendly demeanor to customers and teammates.- Exercises sound judgment within the scope of empowerment, and acts inthe best interest of both the customer and company.- Demonstrates proficient use of soft skills, including activelistening, problem solving, and responding appropriately.- Maintains expected performance levels in a dynamic and highlycompetitive environment.- Articulates the Company’s competitive advantage while advocating forour products, services, and packages.- Interacts and communicates collaboratively within the sales group andother groups, as appropriate, to provide a great customer experience.- Navigates between multiple screens, databases and complex data entryapplications to accurately and quickly capture required information tocomplete a sale.- Acts as a team player committed to growth and development.- Maintains excellent oral and written communication skills, withdemonstrated ability to articulate relevant information and directionsin an organized and concise manner.- Consistently follows critical sales processes to ensure a greatcustomer experience.- Must be able to wear telephone headset and manipulate objects such aspen, keyboard, and mouse.- Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) and overtime as necessary.- Other duties and responsibilities as assigned.Job Specification:- High School or Equivalent— Generally requires 0-2 years related experience. Comcast is an EOE/Veterans/Disabled/LGBT employer
source https://www.jobsinmiramar.com/sales/inbound-sales-home-security-miramar-fl-3bcffb1/
source https://jobsinmiramar.tumblr.com/post/615894767197470720
Scott Smith 